Desktop Support

Whether it’s a device, a software issue, or a problem with your network, our team will work to find the solution.

 

Live Support, 24/7

Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.

 

Microsoft Office Expertise

Our Help Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint and Outlook.

 

 Some of our services include:

PC and network troubleshooting

Handheld device configuration and troubleshooting

Popular applications for business

Administrative tasks

Software installations

Virus/spyware removal

File/folder restores

 

Even the little things…

Resetting passwords

Unlocking accounts

Creating user accounts and groups

Setting file and folder permissions

 

Our Help Desk is staffed by professional technicians with a minimum of two years’ experience resolving application, desktop and network-level issues.  Staff receive regular training, coaching and quality review to continuously sharpen their skills, and they’re backed by a team of professional supervisors and managers to ensure consistency and unmatched service delivery. Our technology certifications include:

 

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